Privacy Policy: Learn Maths Online Ltd
Last updated: 1st September 2025
Learn Maths Online Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, store, use, and share personal data when you access our services through our website and digital learning platform. By using our services, you agree to the terms described in this policy.
1. Who We Are
Learn Maths Online Ltd is a company registered in the United Kingdom offering educational resources and online learning in mathematics.
For the purposes of applicable UK data protection laws, we are the data controller of the personal information you provide.
Our contact details:
Email: [email protected]
2. What Information We Collect
We may collect and process the following personal data:
- Name
- Email address
- School or educational institution (if provided)
- Login credentials (including passwords, encrypted in storage)
- Learning progress and usage statistics
- Payment and billing information for paid services (if applicable)
- Technical information such as IP address, browser type, device type, operating system, and activity logs
- Support queries and communications
We do not collect special category data (e.g., medical information, ethnicity, political beliefs).
3. How We Use Your Information
We use your personal data to:
- Create and manage user accounts
- Provide access to our educational resources and AI Maths Tutors
- Personalise the learning experience
- Monitor activity for the improvement and security of the platform
- Contact users with essential administrative communications
- Prevent fraud and detect misuse of our services
- Comply with legal and regulatory obligations
We do not use your personal information for marketing unless you have explicitly opted in.
4. Lawful Basis for Processing
We rely on the following lawful bases for processing personal data:
- Contract: To provide access to the services you have signed up for
- Legal obligation: To comply with UK law and financial regulations
- Legitimate interests: To maintain security, prevent misuse of the platform, and improve learning resources
Where consent is required (such as for optional marketing emails), it will be requested separately and may be withdrawn at any time.
5. How We Share Your Information
We do not sell or rent personal data. We may share limited information only if necessary:
- With trusted third-party service providers who support our services (e.g., payment processors, hosting and cloud storage providers)
- Where required by law, regulation, or legal proceedings
- To protect the rights, property, or safety of Learn Maths Online Ltd, our users, or others
All third-party service providers are required to comply with UK GDPR-equivalent standards.
If any services are hosted outside the UK or EEA, appropriate safeguards (such as Standard Contractual Clauses) will be applied.
6. Data Retention
We retain personal data only for as long as necessary:
- To provide the services you have requested
- To comply with legal, tax, and regulatory requirements
- To resolve disputes and enforce agreements
Inactive accounts and associated data may be permanently deleted after 24 months of inactivity.
Users may request deletion at any time (see Section 8).
7. Data Security
We use appropriate physical, technical, and organisational measures to protect your personal information from:
- Loss
- Misuse
- Unauthorised access
- Disclosure
- Alteration
- Destruction
No online service can guarantee absolute security; however, we take reasonable and proportionate steps to safeguard your data.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Request restriction of processing in certain circumstances
- Object to processing based on legitimate interests
- Withdraw consent where consent is the lawful basis
- File a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at [email protected].
9. Children’s Privacy
We comply with UK guidance regarding online services for under-18s.
- Students under 13 must have verified consent from a parent, guardian, or school before creating an account.
- Teachers or school administrators who create student accounts are responsible for obtaining appropriate parental consent where required.
- We do not knowingly collect personal information from children under 13 without such consent.
If you believe a child has registered without the required consent, contact us immediately and we will remove or anonymise the data.
10. Links to External Websites
Our services may include links to third-party websites. We are not responsible for the privacy policies or content of those websites. Users are encouraged to review the privacy information of any external site they visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Updated” date.
Where changes are significant, we will notify users by email or through the platform.
12. Contact
For questions about this Privacy Policy or how we handle personal data, contact:
[email protected]